![]() ![]() Use the disk utility and mount the drive manually.Then test without or download and install the updated version. To uninstall, click on Apple > System Preferences > Paragon NTFS for Mac OS X. If the NTFS Paragon driver is used, uninstall or reinstall the latest version.Disconnect and reconnect the USB cable while the device and the computer is turned on. ![]() To further troubleshoot this issue, we have collected a list of tips to narrow down the problem and fix this issue. Still, if you haven't updated the firmware yet, try this first. The current firmware update on our website does address the compatibility with Mac computers but it's not related to El Capitan. A common workaround to this problem is using a USB 2.0 cable instead. It seems that not everyone is affected by this problem and the solution differs from user to user. We have received some reports from users having problems with the SK-3500 Super-S3 and its USB 3.0 interface after upgrading to El Capitan (Mac OS X 10.11). USB 3.0 interface not working on El Capitan FAQ - Frequently Asked Questions - Knowledge Base ![]()
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